Techno Jargon

Cloud Computing
Cloud computing is a term for anything that delivers hosted services over the Internet. As individuals you likely already use cloud computing services that allow you to access files and software from anywhere, such as

On an organizational level, three categories of cloud computing exist. From what I can tell, the NHSBT has opted for the Software-as-a-Service (SaaS) cloud model in which the vendor - ServiceNow - supplies the hardware infrastructure, the software product, and users interact via a front-end portal.  A third company, Partners in IT (PiIT) helps NHSBT clients implement ServiceNow's software.

Enterprise Resource Planning (ERP)

ERP is software consisting of integrated applications that organizations use to manage core business processes such as customer relations, inventory management, human resources, transportation, etc.

Cloud ERP

Cloud ERP
is enterprise resource planning that makes use of cloud computing. The NHSBT's HR software is an example of cloud ERP. Let's take a closer look.

Cloud-based ERP has many advantages, including

Disadvantages include

On balance, I suspect most organizations see cloud-based ERP as the cup half full. Note that none of the advantages or disadvantages above mention human factors.

I mention SAP because Canada's blood supplier CBS uses it. SAP was created in 1972 by 5 former IBM employees in Germany. The acronym derives from 
Systeme, Anwendungen und Produkte [in der Datenverarbeitung] (Systems, Applications and Products in Data Processing). SAP is now the world's largest inter-enterprise software company. SAP is an example of ERP and has competitors big and small worldwide, most notably Oracle.

Today most large organizations use ERP for its many benefits. One of the better explanations of SAP as ERP: